Salesforce QA Engineer (Service Cloud) - Remote from Bali

HTC Global Services · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 28000000 - 42000000
HTC Global Services is seeking a skilled Salesforce QA Engineer to join our team and ensure the quality and reliability of our Salesforce Service Cloud implementations. In this remote position, you will be responsible for testing and validating the functionality of Salesforce Service Cloud, ensuring it meets the needs of our clients. This is a great opportunity for a QA professional to work with a leading global provider of IT services and solutions.

📋 Tanggung Jawab Pekerjaan

Perform manual and automated testing of Salesforce Service Cloud functionality.,Identify, record, and document defects and issues.,Work closely with developers to ensure defects are resolved in a timely manner.,Develop and execute test cases and test plans.,Participate in the full software development lifecycle, from requirements gathering to deployment.,Collaborate with the project team to ensure that the Salesforce Service Cloud implementation meets the needs of the client.,Stay up-to-date with the latest Salesforce Service Cloud features and best practices.,Provide technical support and training to end-users as needed.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,2-4 years of experience in QA testing, preferably in Salesforce or a similar platform.,Strong knowledge of Salesforce Service Cloud and its features.,Experience with manual and automated testing tools and frameworks.,Understanding of software development life cycle (SDLC) and Agile methodologies.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.,Strong problem-solving and analytical skills.

🛠️ Keahlian

Salesforce Service CloudManual and automated testingTest case and test plan developmentDefect tracking and managementAgile methodologiesTechnical writing and documentation
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