Customer Service Counter Attendant
Join Perdana Media Investment as a Customer Service Counter Attendant in Sleman, DI Yogyakarta! We are seeking a dedicated and enthusiastic individual to represent our brand and provide exceptional service to our customers. If you are honest, hardworking, and passionate about customer satisfaction, this role is perfect for you. In this position, you will interact with customers daily, handling inquiries, resolving issues, and ensuring they leave with a positive experience. This is a great opportunity to grow within a dynamic and supportive team in Sleman.
Perdana Media Investment is a leading media company in Indonesia, known for its innovative approach and commitment to excellence. We are proud to be part of Sleman's vibrant business community. As a Customer Service Counter Attendant, you will be the face of our customer service, using tools like CRM systems and customer service software to manage interactions efficiently. With 2-3 years of experience in customer service or a related field, you will bring valuable skills to our team.
📋 Tanggung Jawab Pekerjaan
- Greet customers and provide exceptional service at the counter.
- Handle customer inquiries and complaints professionally and efficiently.
- Use CRM systems and customer service software to manage customer interactions.
- Resolve customer issues to ensure satisfaction and retention.
- Maintain accurate records of customer transactions and interactions.
- Assist in training new team members on customer service best practices.
- Promote our products and services to customers effectively.
- Ensure the counter area is clean and organized at all times.
🎓 Kualifikasi & Syarat
- 2-3 years of experience in customer service or a related field.
- Proven ability to handle customer inquiries and complaints with professionalism.
- Excellent communication and interpersonal skills.
- Familiarity with CRM systems and customer service software.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving skills and attention to detail.
- Ability to lift and carry up to 20 pounds.
- High school diploma or equivalent.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang